Responsible Gaming
Gambling Should Be Entertainment, Not Income
At hitweexeter.co.uk, we believe that gambling should only be enjoyed as a form of entertainment, never as a way to earn money or solve financial problems. Casino games and online gambling are games of chance with a house edge – the odds always favour the casino in the long run.
Please gamble responsibly and within your means. Only spend money you can afford to lose, and never chase losses.
Age Verification & Legal Requirements
You must be 18 years of age or older to use our website and participate in any gambling activities. This is a legal requirement in the United Kingdom.
By accessing hitweexeter.co.uk, you confirm that you are of legal age to gamble in your jurisdiction and that you accept full responsibility for your gambling activity.
We take age verification seriously and may request proof of identity at any time. Underage gambling is illegal and harmful.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling: Concealing the amount of time or money you spend gambling from family or friends
- Loss of Control: Gambling more than intended or for longer than planned
- Neglecting Responsibilities: Gambling interferes with work, education, family, or social commitments
- Gambling with Borrowed Money: Using credit cards, loans, or borrowing to fund gambling
- Increasing Stakes: Needing to bet more money to get the same excitement
- Failed Attempts to Stop: Repeatedly trying to cut down or quit without success
- Mood Changes: Becoming irritable, anxious, or depressed when not gambling
- Using Gambling to Escape: Gambling to relieve stress, anxiety, or other emotional problems
- Financial Problems: Borrowing money, missing bills, or facing debt due to gambling
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Player Protection
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly). You cannot exceed this limit.
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session.
- Session Reminders & Reality Checks: Receive notifications during play to remind you how long you've been gambling and how much you've spent.
- Time-Out/Cool-Off Period: Temporarily suspend your account for a set period (hours or days) to take a break from gambling.
- Self-Exclusion: Permanently or temporarily close your account and exclude yourself from all gambling activities on our site.
To activate any of these tools, please contact our customer support team or visit your account settings. These tools are free and available to all players.
Get Help – Support Organisations
If you or someone you know is struggling with problem gambling, support is available. Please reach out to one of these organisations:
United Kingdom
- GamCare – Free confidential support and advice
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop – National Self-Exclusion Scheme
www.gamstop.co.uk
Telephone: 0800 197 8225
Self-exclude from all UK online gambling operators - Gamblers Anonymous – Free peer support meetings
www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS treatment service
Telephone: 0203 314 8790
Other Countries
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
All of these organisations provide free, confidential support. Reaching out for help is a sign of strength, not weakness.
If You Need Help, Please Reach Out
Problem gambling is a serious issue, but recovery is possible. If you think you may have a gambling problem, or if you're concerned about someone else's gambling:
- Contact one of the support organisations listed above – they are free and confidential
- Speak to a trusted friend, family member, or healthcare professional
- Use our self-exclusion tool to take a break from gambling
- Set strict deposit and loss limits on your account
You are not alone. Help is available 24/7.
For more information about responsible gambling, visit the GamCare website or call 0808 8020 133 (UK).
Disclaimer: hitweexeter.co.uk is committed to promoting responsible gambling. All players are responsible for their own gambling decisions. If you choose to gamble, please do so responsibly and within